Our Clients
Vodafone-Qatar
Neil Debt Collections WLL, has started to provide services on Debt Recoveries and Skip Tracing to Banks, Tele-communications and other corporate sectors, with high professional and ethical standards in Debt Recoveries, Credit Verifications.
At present we are providing the Debt Collections to Vodafone, Qatar on Buckets and Recoveries since 2014 with a dedicated team of specially trained professionals with mixed nationalities. The team does necessary follow ups and contact the debtors by phone / formal notice for payment / demand notice.
Our proven and tested process is as follow
• Telephonic Negotiations.
• Thorough Follow up calls.
• Demand Notices.
• Skip Tracing.
• Field Visits.
• E-mails.
We maintain the necessary standards as per our client in terms of call quality and also the call recording software in place, which enables us to retrieve the call at any given time. We follow a strict assessment process on the call quality for each staff and the same is reviewed on a monthly basis for better improvement on the calls.